The Pilesgrove Pups Experience

Eligible for replacement puppy for up to 10 years from birth date

Condition must impact puppy's ability to live a normal, healthy life

Store credit equal to original reservation price (never expires)

Covers hereditary or congenital conditions diagnosed by a licensed veterinarian

Requires major medical pet insurance maintained for first 6 months

Insurance must be enrolled and activated prior to puppy's arrival

100% deductible reimbursement (up to $300)

Covers hereditary, congenital, and sickness-related conditions

Lifetime reimbursement capped at original reservation price

100% co-pay reimbursement (up to 20%)

Active major medical pet insurance required throughout reimbursement period

Cancer, pancreatitis, autoimmune, diabetes, IBD, and seizures: limited to 3 years from birth

Puppy guaranteed free from illness at time of placement

100% co-pay and deductible covered if illness diagnosed within 10 days

Must notify Pilesgrove Pups within 24 hours of vet diagnosis

Replacement puppy provided for sickness-related loss in first 10 days

Insurance with no wait period provisions must be active before arrival

Necropsy required for full replacement claim in case of sudden death

If necropsy not performed: 50% discount (up to $2,000) toward future puppy

Compassionate support available at every step

Reimbursement up to puppy's full value if corrective surgery is performed

Insurance must be active at time of diagnosis

Hip dysplasia diagnosed in first 6 months of coverage eligible for reimbursement

Coverage applies even though many insurers exclude early hip dysplasia